Wholesale News & Articles

INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors. Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and business strategies to help you succeed.

See new articles daily online at IndependentRetailer.com.

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Your Search for " customer satisfaction" yielded 35 matches

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02/05/2015 - Make Your Business Unique with Just Simply Uniques Fashion
The new line includes a variety of sizes and colors for all of their Popcorn, Crush, Ponchos, Dresses, Blouses and Micro Pleat Fashion pieces.

04/01/2013 - Order Fulfillment
In a retail environment where CUSTOMER loyalty is increasingly rare and CUSTOMER expectations are higher than ever, merchants should be constantly searching for ways to improve the way they do business. For a retailer or wholesaler who sells online, the struggle to provide excellent value and an ideal CUSTOMER experience without a physical presence can be difficult. The key to a successful ecommerce channel ultimately hinges on one important area-the warehouse.

11/01/2012 - Six Design Tips to Generate Sales
To be successful, ecommerce businesses need to build sites that are able to sell products. Sounds simple enough, yet, too often sites are designed based on improper knowledge of CUSTOMERs' wants and needs. In some cases, companies even let technology drive design efforts, and that is one of the worst things that can happen.

10/01/2012 - Ecommerce Holiday Checklist
The holidays are quickly approaching and your business promos should have already begun. Keeping everything in check and making sure you leave no stone unturned can be a difficult task. To help you in that effort, here is a checklist of items you should consider while preparing for the holidays.

09/01/2012 - Small Businesses Eye Big Sites
A study recently completed by Vendio, a multichannel ecommerce solutions company, found that small and mid-sized online retailers are highly confident in the future of ecommerce.

04/01/2012 - Ecommerce CUSTOMER SATISFACTION Flat
The American CUSTOMER SATISFACTION Index, founded at the University of Michigan, has released its annual ecommerce report after measuring responses from product and service evaluations for 225 U.S. companies in 47 industries.

11/01/2011 - More Buying at Lower Price Points
While more shoppers are buying online and total U.S. sales are up, the average sale per transaction continues to decrease.

07/01/2011 - Buy4Store Finds New Ways To Serve Retailers
While some wholesalers may do a single thing well, Buy4Store.com is continually refining new and multiple ways to provide profitable opportunities to its retailer buyers.

04/01/2011 - NationalGift.com Offers Complete Ecommerce Solutions
Many distributors start off as traditional wholesalers, stocking goods in warehouses and relying on field reps and faxes for orders.

03/01/2011 - Landing Pages Drive Conversion
Effective landing page design can drive ecommerce conversions, as every online retailer wants to convert browsing consumers into paying CUSTOMERs.

02/01/2011 - Is Chat Dead or Live?
A big advantage that brick and mortar stores have over ecommerce sites boils down to a simple phrase, "May I help you?" When a CUSTOMER looks confused in a brick and mortar store, a clerk can stop to offer personal assistance.

11/01/2010 - Ecommerce Holiday Checklist
The holidays are quickly approaching, and retailers should already be pushing promos geared to these dates.

10/01/2010 - FCC Punts On Net Neutrality
In September the Federal Communications Commission extended the public discussion period on the controversial Net Neutrality issue, thereby delaying a decision on the topic until after the elections this month.

06/01/2010 - Dropshipping 101
Simply put, dropshipping is selling something you don't own. While it may sound illegal, it's not.

10/01/2009 - Current CUSTOMERs are Key to Profits
If you want a sure way of increasing profits, look to your existing CUSTOMERs.

09/01/2009 - Success Begins at Home: Advice for Your Home & Product Pages
In a previous article I mentioned the three most important pages on an ecommerce site.

07/01/2009 - Test Marketing For Success
In his book, "Think And Grow Rich," Napoleon Hill says one major cause of business failure is business owners' propensity to make snap judgments and act on guesswork.

07/01/2009 - Web SATISFACTION Drops
CUSTOMER SATISFACTION with many of the largest online retailers declined three percent this year versus last, according to the annual Top 100 Online Retail SATISFACTION Index from ForeSee Results and FGI Research.

10/01/2008 - Prep Websites for Holidays
More consumers are expected to shop online this holiday season. Now is the time to make sure your retail website is ready to maximize the potential.

09/01/2008 - Web SATISFACTION Survey
SATISFACTION with online retailers varies by ethnic group, according to a survey by research and consulting firm, Forrester Research.

09/01/2008 - Call Center Tracking
In general, retailers' call centers are helping to solve their shoppers' problems.

08/01/2008 - Easy DVD Profits
Those who equate low priced DVDs with poor quality have never purchased from SuperDVDMart.com, a company which manufactures about 100,000 DVDs on-site every day using professional, digitized, high-definition printing.

06/01/2008 - Tips for Designing Websites
Have you ever stepped back, looked at your website, scratched your head and wondered, "I think my site looks good, so why is it not generating sales?"

03/01/2008 - CUSTOMER Is King At Amglo
Amglo Inc., located on the web at www.amgloinc.net, is a direct importer and wholesaler of an all encompassing selection of seasonal merchandise.

02/01/2008 - Kapa Boosts Profits
Everyone knows that a great CUSTOMER experience is critical for business success.

01/01/2008 - Entrepreneur Earns Success
Scott Lumley is the epitome of an entrepreneurial spirit.

01/01/2008 - Awesome Treating Buyers Like Family
Awesome Wholesale is a full line scale designer, importer, distributor, and wholesaler.

12/01/2007 - FashionPenny.Com: Demand Drives Sales
Whoever said there is no such thing as easy money was not a wholesale buyer of jewelry from FashionPenny.com.

08/01/2007 - Stores Catching Up Online
Retailers that only sell online are rated higher in CUSTOMER SATISFACTION than websites operated by brick and mortar retailers. But the latter group is catching up.

08/01/2007 - Crucial Call Centers
CUSTOMER SATISFACTION with catalog retailers' call centers outrank centers run by six other industries. Yet this same group is missing opportunities to engage and upsell.

05/01/2007 - Wine Bottle NightLights
East Lake Wholesale announces an exciting new line of unique wine bottle nightlights to compliment their line of American Made Incense and Smoking Bottles.

04/01/2007 - Buyers Happy As Spending Grows
American consumers are a happy lot, and that bodes well for retailers this year. The University of Michigan's latest CUSTOMER SATISFACTION index suggests spending will grow as much a 4.1 percent this quarter.

03/01/2007 - Service Trumps Price
Great service is consumers' number one reason for giving companies more of their business, according to a new study on the emotional and business impact of bad CUSTOMER experiences.

03/01/2007 - Empathy Engine Serves CUSTOMERs
Could an idea as old and familiar as good CUSTOMER service really be a new challenge for business?

02/01/2007 - Enlisting CUSTOMER Support
Passionate CUSTOMERs are the independent retailer's most valuable weapon in winning competitive battles against big chains and others. Here are some examples of how to enlist CUSTOMERs' support.