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INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors.
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03/01/2007 - Service Trumps Price
Great service is consumers' number one reason for giving companies more of their business, according to a new study on the emotional and business impact of bad customer experiences.
03/01/2007 - Jumping On The Kiosk Boom
Over the past five years, retail revenues and rents from kiosks and carts have doubled to reach $10 billion, according to Specialty Retail Report.
03/01/2007 - Empathy Engine Serves Customers
Could an idea as old and familiar as good customer service really be a new challenge for business?
02/01/2007 - Dawn of mCommerce
Multi-channel marketing adds another channel: mCommerce, which is shopping on mobile phones. While wildly popular overseas, mCommerce is only now beginning to pop up in the U.S.
02/01/2007 - Borrowing to Expand Your Business
It takes money to expand a business. Banks exist to lend money, and they offer a wide variety of ways to fund small business growth.
01/01/2007 - How the Small Survive Online
While the Amazons, Dells and Sears of the Internet landscape dominate online commerce, it is the small wholesalers and retailers who make the web hum. Statistics on the exact number of mom and pop websites are tough to come by, but needless to say that without the millions of small online storefronts dotting the web, ecommerce would not be the bustling, diverse selling alternative that it is.