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INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors.
Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and
business strategies to help you succeed.
See new articles daily online at IndependentRetailer.com.
Your Search for "customer service" yielded 399 matches
08/01/2008 - Infotech America Offers Web Promo SERVICEs
In the past five years, consumers have changed the way they find products and SERVICEs via the Internet.
08/01/2008 - High Margins Spell Kiosk Success
Eye appeal is critical to building sales volume at kiosks and carts. But traffic alone, and even traffic with volume sales, is not enough to build a successful kiosk business.
08/01/2008 - Gaining CUSTOMER Confidence For More Sales
The Internet can provide store owners with a wider channel of distribution for their products.
08/01/2008 - Footwear & Apparel Forecast
Few categories can match the Footwear & Apparel niches when it comes to cultivating revenue from August through December. From Back-to-School to Christmas, consumers are buying shoes and clothes for school, work and gifting occasions.
08/01/2008 - Fees Squelch Web Sales
One reason why online shoppers abandon shopping carts is the shipping fee, according to a recent survey by comScore Inc., conducted by PayPal.
08/01/2008 - Checkout Options
Some retailers and wholesalers are still using their websites as more of an online catalog than an ecommerce engine and it is a shame to see them leaving so much money on the table.
08/01/2008 - BabyEarth Unveils Demo On Demand
BabyEarth, the eco friendly baby goods retailer based in Austin, TX, has launched BabyEarthLIVE, which utilizes webcam technology to give online shoppers an in-store experience. The interactive SERVICE is free.
07/01/2008 - Win with Liquidation.com
You might think that a website like Liquidation.com would balk at the suggestion that it is, "the eBay for wholesale liquidations."
07/01/2008 - White-Hot Holiday Products
Ecommerce has helped the holiday product niche skyrocket over the years, offering more unique, high quality products at increasingly better prices.
07/01/2008 - Nordstrom Adds Store Pick-Up
By September, Nordstrom Inc. expects to enable shoppers at its website to pick up product at the nearest store.
07/01/2008 - Meeting Global Challenges
The decline of the U.S. dollar has led many domestic online retailers to consider targeting international markets as a way of expanding their CUSTOMER base and revenue.
07/01/2008 - ClassifiedFlyerAds Makes 'Bid' to Help eBay Sellers
eBay store owners can now advertise their items for sale to thousands of users outside of the eBay site thanks to ClassifiedFlyerAds.com.
07/01/2008 - 12 Tips For Savvy Retailers
As gas prices continue to climb and people adjust their spending habits, sales of Spam are up and McDonald's and Dunkin' Donuts are luring Starbucks' latte lovers.
06/01/2008 - Tips for Designing Websites
Have you ever stepped back, looked at your website, scratched your head and wondered, "I think my site looks good, so why is it not generating sales?"
06/01/2008 - Licensed Characters From NJ Croce
In 1983, when Nick Croce, Jr's father, Nicholas, announced that they were switching from brassware to Gumby products, Nick Jr thought he was crazy.
06/01/2008 - Innovative Signs
SignsSeen.com, owned and operated by Andy Greenbaum, is an Internet business that sells signs. It carries close to 3,000 products, and is a comprehensive source of information about the wide variety he carries.
06/01/2008 - Home Furnishing & Housewares Review
The diverse nature of the Home Furnishings & Housewares niche always makes this an exciting time of year, due to the great many products being released on the wholesale market.
06/01/2008 - Hispanics Respond to Email
Online retail spending by Hispanics is expected to reach $21.6 billion by 2011, according to a study by JupiterResearch, which also indicates this group is the largest U.S. minority population.
05/01/2008 - The Joy of Accessories
In 1973, Debbie Tierney was selling jewelry and accessories to her hairdresser for extra money, while her husband was at work. She envisioned growth, but nothing more than simply selling to a few more hairdressers and some local shops.
05/01/2008 - Sunglasses & Eyewear Forecast
Sunglasses season is heating up as the weather turns warmer.
05/01/2008 - Identity Marketing
Retailers employ different marketing strategies these days. As competition for consumers' disposable dollars intensifies, retailers take very different routes to improving and maintaining their market share.
05/01/2008 - Going Organic: Optimizing for Search to Increase Website Sales
Gaining exposure about your web business and its products or SERVICEs is critical. As I stated in my last column, if a potential CUSTOMER does not know you exist during their buying process, then you have no chance to make a sale.
05/01/2008 - Dell Tests Biz SERVICE
The computer company, Dell Inc., is currently testing a new system that could help relieve small businesses from needing to employ IT experts. The test is now taking place in Dallas.
04/01/2008 - Web Cash Payment Sparks Sales
As lending standards tighten and credit card interest mounts, several online retailers are reacting by offering interest free, cash payment checkout options for shoppers.
04/01/2008 - Specialty Retail Success
Retail success is ultimately based on a foundation of product, place, people and time. Smart entrepreneurs consider all four thoughtfully before launching any new retail venture, or developing a strategy for expansion.
04/01/2008 - Shine With Bright Products
Good times or bad, people respond to products and SERVICEs that give them a personal and psychological boost.
04/01/2008 - Selling By Instinct At OBI
Tim Choklett, President of Opportunity Buys, Inc. (OBI), instinctively understands what people want. In grade school, he removed the centers of books to sell pieces of bubblegum he had purchased in bags.
04/01/2008 - Online Visibility For Small & Medium Businesses
Small and medium-sized businesses have two pressing needs they would pay to satisfy, according to a new survey: visibility in online searches; and actionable contact information on consumers who phone them.
04/01/2008 - Hands Off The Web
The Competitive Enterprise Institute filed public comments with the Federal Communications Commission, urging the commissioners not to regulate the speed and pricing of traffic across broadband networks.
04/01/2008 - Exist or Not Exist: Securing the Buyer's Attention
In last month's column, I wrote about building sales momentum through relevance and consistency.
03/01/2008 - Vertex Launches Tax Automation Tool
Vertex Inc., a leading provider of tax technology solutions, has unveiled their Vertex O Series Retail Solution, an application that presents retailers with consistent, accurate sales tax calculations.
03/01/2008 - Style & SERVICE Drive Sales At Pacific Link
Years ago, Ron Bryan was managing a mall cart kiosk business in the Atlanta, GA area, when Pacific Link Sunglasses General Manager, David Rice, approached him about joining his company.
03/01/2008 - Sales Popping At Party Celebration
Party Celebration, a wholesale company that offers a variety of non classified fireworks, was launched in 2001.
03/01/2008 - Halloween & Party Items Spell Fun
Halloween items and party supply products are certainly not always similar by nature.
03/01/2008 - CUSTOMER Is King At Amglo
Amglo Inc., located on the web at www.amgloinc.net, is a direct importer and wholesaler of an all encompassing selection of seasonal merchandise.
03/01/2008 - Building Relevance And Sales Momentum
Relevance occurs when an input (a sight, sound, a display, words) connects with an individual's background to yield conclusions that matter to them, like answering a question
02/01/2008 - Toy Wonders: Titans of Toys
Toy Wonders, the family owned and operated company, began in Taiwan four generations ago as a toy exporting business.
02/01/2008 - Sunglass Fashion Forecast
Without losing their utilitarian nature, sunglasses have moved to the forefront of fashion.
02/01/2008 - New Ways to Sell
Grabbing a consumer's attention amid the unending proliferation of goods and SERVICEs can be a daunting task for retailers.
02/01/2008 - Largest ASD Vegas Show
More than 3,100 top exhibitors from around the world will gather in Las Vegas March 2 through 5 for the 2008 ASD/AMD Trade Shows
02/01/2008 - Kapa Boosts Profits
Everyone knows that a great CUSTOMER experience is critical for business success.
02/01/2008 - Harvey Files Chapter 11
Harvey Electronics, Inc., based in Lindenhurst, NJ, filed a voluntary petition for Chapter 11 bankruptcy protection with the US Bankruptcy Court for the Southern District of New York.
02/01/2008 - Golden Compass Increases Web Sales
I have noticed a recurring problem among merchants who have contacted me to help them increase their website sales.
02/01/2008 - Flipping Over Flipo
Jerry Philippeau accidentally entered into business while he was a singer/songwriter living in Los Angeles, California.
02/01/2008 - Buyers & Sellers Win with Liquidation.com
You might think that a website like Liquidation.com would balk at the suggestion that it is, "the eBay for wholesale liquidations."
02/01/2008 - Bolster Global eCommerce
Global eCommerce has incredible possibilities when it comes to sales. Buyers are able to find the best prices, and sellers can connect with the greatest number of CUSTOMERs.
01/01/2008 - Web Buying Habits
Easy search tools were seen as the most useful and desired characteristic of retail websites in a recent survey from The E-tailing Group Inc.
01/01/2008 - US Marketing: Great Deals for Big Profits
"Fast pennies are better than slow dollars" is the clever motto of Alan Altschul, President & Founder of US Marketing in upstate New York.
01/01/2008 - Siezing an Opportunity: Kalan Aquires Funworks
There are times in business when you have to pounce on an opportunity. If not, you may never get the same kind of chance again.
01/01/2008 - New Tactics for Sears
Sears Holding Corporation has instituted a number of new initiatives. Chief among them is an innovative SERVICE that crosses the company's Internet and brick and mortar shopping channels.