Wholesale News & Articles

INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors. Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and business strategies to help you succeed.

See new articles daily online at IndependentRetailer.com.

---

Search Results

Your Search for "customer service" yielded 399 matches

---

06/01/2007 - Sending Email Images
More and more web wholesalers and retailers are using photos in their email campaigns to show off their hottest product lines.

06/01/2007 - Retailers Gain Edge Online
Wholesale websites have transformed the buying process for many independent retailers.

06/01/2007 - Register Stand Saves Retailers Space
One of the biggest problems for most independent retailers is space, or more accurately, the lack of it.

06/01/2007 - New Fraud Protection Fits In A Wallet
VeriSign, Inc., the leading provider of digital infrastructure for the networked world.

06/01/2007 - AmEx Expands Gift Cards
Targeting the increasing consumer demand for gift cards throughout the year, American Express announced the launch of three new special occasion gift cards.

05/01/2007 - Ups Changes The Delivery Game
On the football field, nothing can save the day like a clutch interception, one that comes at a critical juncture of the game. Thanks to a new SERVICE called UPS Delivery Intercept_, UPS shippers now can make game saving interceptions of their own.

05/01/2007 - Sunglass Fashion Update
Summer fashion trends are often like the season itself. They come, go and come back again. Sometimes they look vastly different from the prior year; other times, the fashion is familiar to a time you almost forgot existed.

05/01/2007 - Smart Email Means Sales for Salco
Wholesaler, Salco Distributors, has been using consistent, content rich email campaigns to drum up sales and maintain relationships at www.ezdropshipper.com.

05/01/2007 - ROI Marketing Tools
Godfrey, a nationally ranked business to business marketing communications agency, has launched a new series of thought leadership pieces to help marketers improve their company's marketing ROI (Return on Investment).

05/01/2007 - Retailers Court Business
Best Buy Co. Inc.'s recent acquisition of Speakeasy Inc., an independent broadband voice, data and information technology provider, is the company's newest addition to its, "Best Buy for Business Unit."

05/01/2007 - Quality & SERVICE In the Bag At Handbag Express
Barry Herrington retired back in 1999 after three decades in the manufacturing and wholesaling industry, where he was a highly successful designer of underwater spa lighting systems and open heart surgical equipment.

05/01/2007 - Phishers Try New Tactics
Phishers and spammers are finding new ways to con visitors to retail sites.

05/01/2007 - New England Diamond and Gem Co.
This company supplies 14k gold jewelry, plain or fancy, in all jewelry categories. There are several thousand pieces in stock at all times.

05/01/2007 - Find Products with Wholesale Power Search
When it comes to searching for products on the web, no one wants to waste time.

05/01/2007 - Coping With The Housing Market
A study by Deloitte Touch, based on concerns that consumer spending may slowdown due to continued weakness in the housing market.

04/01/2007 - Web Re-Design For Success
Most experts advise web marketers to do a fairly complete overhaul of their site designs once every two or three years. Some say that you should redesign every single year, in order to stay ahead or at least level with the competition.

04/01/2007 - Retailers Push Global Trade
Retailers are urging Congress to extend presidential Trade Promotion Authority. World Trade Organization negotiators are now getting back to work on the Doha Round trade talks, but without Congressional approval, TPA will expire this summer.

04/01/2007 - Keeping Clear Of Audits
The idea of a tax audit instills fear in even the most scrupulously honest taxpayer.

04/01/2007 - Jewelry Sparkles on the Web
The jewelry business is much like a diamond: There are so many micro niches and interesting products, this industry appears at least slightly different, whenever you look at it from another angle.

04/01/2007 - Google Premieres Checkout
Google unveiled a series of aggressive money saving promotions over the past few months, intended to hasten the adoption of its new Google Checkout feature among online retailers and consumers.

04/01/2007 - Fresh Products Boost Kiosk Sales
Whether a kiosk operator carries a single product category or many, change is essential to maintaining sales momentum, according to suppliers.

04/01/2007 - Continental Offers TLC to Retailers
Based on their own need for products at great prices, auctioneers Bud Nelson and Joel Orr discovered overstocks, returns, closeouts, liquidations, surplus and salvage, available from major retailers across the Midwest.

04/01/2007 - Buyers Happy As Spending Grows
American consumers are a happy lot, and that bodes well for retailers this year. The University of Michigan's latest CUSTOMER satisfaction index suggests spending will grow as much a 4.1 percent this quarter.

03/01/2007 - SERVICE Trumps Price
Great SERVICE is consumers' number one reason for giving companies more of their business, according to a new study on the emotional and business impact of bad CUSTOMER experiences.

03/01/2007 - PayPal Tests Virtual Cards
Online payment SERVICE, PayPal, is testing a virtual debit card with a constantly changing identification number. The card number changes every time it is used.

03/01/2007 - NY Gift Cash And Carry Show
The spring 2007 edition of the New York Gift Cash & Carry(r) Show...Gifts to Go(r), is an ideal buying opportunity for retailers, offering timely inventory restocking options in advance of the summer selling season.

03/01/2007 - Most Competitive Retailer
UPS was found to be the most competitive retailer, in a new study called, "New Dynamics That Create and Build Retailer Competitive Advantage."

03/01/2007 - Minimum Wage Debate
As the House and Senate try to come to a meeting of the minds on minimum wage legislation, retailers, small business owners and others weigh in on the consequences of adding an extra $2.10 an hour.

03/01/2007 - Halloween Grows Up Online
Halloween has always been a seasonal marketplace about costumes, decorations, parties and candy.

03/01/2007 - Fickle Frequent Buyers
While multichannel shoppers have proven to be big spenders, they're not as loyal as their single channel counterparts.

03/01/2007 - Empathy Engine Serves CUSTOMERs
Could an idea as old and familiar as good CUSTOMER SERVICE really be a new challenge for business?

03/01/2007 - Email Personalization
Just 10 percent of email marketers individualize all aspects of their email campaigns.

03/01/2007 - Dell Launches Web Resource
Dell, the computer company based in Round Rock, TX, has launched Small Business 360.

03/01/2007 - Cosmetics Sales Up
The cosmetics and toiletries market climbed four percent in 2006. Consumers are not only buying more of these products, they are also going for more upscale units.

03/01/2007 - Boosting International Web Sales
The Internet has made the world a true global marketplace, but it is still easy for web retailers and wholesalers to forget what lies beyond their domestic borders.

03/01/2007 - Avoiding Global Fraud
When Matt Alper launched Copshoes.com from his living room in San Antonio, Texas, he had no idea that his line of shoes and boots for police, firemen and security personnel would have such a huge market appeal.

02/01/2007 - Winning Marketing Tactics
Although marketing principles have been tested for decades, many small business owners fail to make a commitment to marketing.

02/01/2007 - Develop Vendor Partners
While an entrepreneur's own energy and resourcefulness are critical to the success of retail kiosk and cart programs, vendor support is also crucial.

02/01/2007 - Google & Marketworks Offer Web Solutions
Google and Marketworks have teamed up to create a variety of new eCommerce storefront templates that will make it easier for small businesses to have professional looking websites with built-in Google Checkout.

02/01/2007 - Galaxy Rock'N Rolls In Profits
"You could say a lot of different experiences helped me get to where I am today," says Lou Monachello, President of Galaxy Distributors.

02/01/2007 - Enlisting CUSTOMER Support
Passionate CUSTOMERs are the independent retailer's most valuable weapon in winning competitive battles against big chains and others. Here are some examples of how to enlist CUSTOMERs' support.

02/01/2007 - Dawn of mCommerce
Multi-channel marketing adds another channel: mCommerce, which is shopping on mobile phones. While wildly popular overseas, mCommerce is only now beginning to pop up in the U.S.

02/01/2007 - Blogosphere Marketing
Blogging is one of several trends that experts predict will help retailers reach and communicate with a broader CUSTOMER base.

01/01/2007 - Salco Streamlines Web Sales
Sal Maggio became a salesman at the wee age of four. His older brother was hawking candy bars for a school benefit, and the toddling Maggio could not resist his natural predilection.

01/01/2007 - Retail Theft Rises
For the first time in four years, the rate of retail loss has increased, according to a new University of Florida retail study.

01/01/2007 - Products & Prices Drive Sales At CloseoutCentral
For the last 10 years, the Internet has been building steam towards becoming the dominant medium of the future for business to business trade. And CloseoutCentral.com has been leading the way, step by step, as this revolution has taken place.

01/01/2007 - Managing Shipping
The cost of shipping a one pound box from L.A. to New York can range anywhere from $1.73 to $69.73, depending on shipping options. A Forrester Research study for Shop.org says online sales of items shipped are expected to increase 20 percent this year, to approach $132 billion.

01/01/2007 - Converting Shoppers Into Buyers
Dollars spent on improving the shopping experience can significantly increase a retailer's sales and earnings. Specifically, building a multi channel capability can pay big dividends, according to a new study from Deloitte & Touche USA.

01/01/2007 - 10 Tips To Build Sales
Believe it or not, many retailers fail to respond to inquiries that could lead to additional business. Salespeople often dismiss phone calls, email queries, web page click throughs and web impressions as, "window shoppers."