Wholesale News & Articles

INDEPENDENT RETAILER magazine is now the official news outlet for Wholesale Central visitors. Each monthly issue is packed with new product ideas, supplier profiles, retailing news, and business strategies to help you succeed.

See new articles daily online at IndependentRetailer.com.

---

Search Results

Your Search for "customer service" yielded 399 matches

---

01/01/2008 - Generating Post Sale Buys
In the last column I provided ten sure-fire ways to reduce your shopping cart abandonment rate.

01/01/2008 - Entrepreneur Earns Success
Scott Lumley is the epitome of an entrepreneurial spirit.

01/01/2008 - Closeout & Liquidation Forecast
After the holiday season, retailers will be sending back countless truckloads of valuable unsold and returned merchandise.

01/01/2008 - Awesome Treating Buyers Like Family
Awesome Wholesale is a full line scale designer, importer, distributor, and wholesaler.

12/01/2007 - What Do Buyers Want?
In a world crowded with counterfeits, shoppers are drawn to the authentic, a characteristic that retailers must learn to earn.

12/01/2007 - Sweet Smell Of Scent Success
Fragrances and scented products have a way of selling themselves, and there are scores of merchandise resellers cashing in on that very idea.

12/01/2007 - PCI Compliance Update
There are few things more important for ecommerce sites than being PCI DSS compliant.

12/01/2007 - One Stop Shopping At Ohio Wholesale
The concept for Ohio Wholesale, Inc. began more than thirty years ago, when Nick and Terry Harbarger traveled to Mexico to purchase giftware items, which they sold in the US.

12/01/2007 - Kalan Acquires Funworks
Kalan LP, a leading manufacturer of gift and novelty products, has acquired Funworks.

12/01/2007 - Amazon.com Ranked #1
Though CUSTOMERs have infinite options for shopping online, a few companies stand out as favorites, according to an inaugural Favorite 50 survey, conducted by BIGresearch.

12/01/2007 - Abandonment Solutions
Working hard attracting visitors, motivating them to add items to their cart, while later having them abandon the ordering process without buying is despairing.

11/01/2007 - Websites to Get Facelifts
As today's shoppers become more discriminating about their interactions online, the stakes are being raised for retailers to provide a consistently positive, more sophisticated experience.

11/01/2007 - Optimizing Product Pages For Sales
Usability research from Nielsen Norman Group (E-Commerce User Experience, pg. 26) suggests that there are two primary reasons why website visitors decide not to purchase from a website:

11/01/2007 - NRF Pushes Web Tax
The National Retail Federation (NRF) and nearly 100 retailers and trade associations are asking Congress to approve legislation

11/01/2007 - Master of More Than Price
Twenty years ago, PriceMaster, a wholesale distributor in Woodside, NY, wholesaled about 1,000 different products throughout the tri-state area from a warehouse of a few thousand square feet.

11/01/2007 - Jewelry & Watch Bonanza
Inspired by celebrities, watches and jewelry are taking on more sparkle, suppliers report.

11/01/2007 - Five Steps To Successful Pay Per Click
There are three ways to grow a business.

11/01/2007 - Email Results
Engaging online CUSTOMERs requires more than quick thank you notes for buying or signing up for newsletters.

11/01/2007 - Beaver Gumball Machine
Beaver Gumball Machines, the Cadillac of the industry and previously available only to wholesalers and distributors, now has a consumer version available for resellers.

10/01/2007 - Strategies to Skyrocket Web Sales
In the last issue of Web Wholesaler, I explained how to overcome a high bounce rate of visitors arriving on your website, only to immediately leave without taking one step deeper into your site.

10/01/2007 - Retailers Facing Fines
Retailers who do not protect their CUSTOMERs' credit card data could face fines.

10/01/2007 - OfficeMax Aids Small Biz
VistaPrint Ltd., an online supplier of graphic design SERVICEs and customized printed products for small businesses, is going into retail stores through an alliance with OfficeMax Inc.

10/01/2007 - Linking Housewares To Foods
Today's specialty food market is vibrant and growing, and it's an opportunity for housewares retailers to grow their business

10/01/2007 - Gift Giant Joins Santa's Pen
Although kiosks and carts are increasingly present all year long, they swell by double digit proportions during the fourth quarter holiday season, propelled by none other than Santa.

10/01/2007 - Five Business Burdens
There are very few entrepreneurs who would trade owning their own business for anything in the world.

10/01/2007 - Fit Consumers Spend Big
Retailers have much to gain from tapping into the market of consumers who participate in sports and fitness activities.

10/01/2007 - Fashion Accessories: Never Out Of Season
The leading sales category for the past two holiday seasons has been Apparel & Clothing, which saw double digit growth, year over year.

09/01/2007 - Web Profits: Proven How-To Strategies to Skyrocket Web Sales
Last month I presented the importance of knowing your website performance numbers. Knowing these numbers enables you to decide where to focus your efforts, including time and money to increase your website sales.

09/01/2007 - Vertical Search Engines
Vertical search engines are not new. Websites that help users find people, shop, and get business information have existed for years. But the number of these search engines being introduced has greatly increased in recent years.

09/01/2007 - Teamwork Drives UB2B's Success
One of the key components of Fatima Siner's game plan for business success includes the philosophy used by all winning football coaches: surround yourself with the best assistants and the most talented personnel.

09/01/2007 - Shopping By GPS
Mobile phone providers Sprint, Nextel, and GPShopper have teamed up to launch a SERVICE that uses the web and global positioning technology to guide shoppers to products they want and the local stores that carry them.

09/01/2007 - Orbitz Biz Site
Orbitz Worldwide, the online travel SERVICE, has expanded its Orbitz for Business managed booking tool for small business with a new self managed travel site.

09/01/2007 - Match Landing Pages To Messages
Web retailers that are good at developing personalized email campaigns often lose potential business because of lackluster page optimization, according to a study from Silverpop Systems Inc.

09/01/2007 - Innovative Products From Hi-Dow
Hi-Dow began in 2002 as the U.S. distribution point for the Massage Mouse, the U.S. version of a successful product manufactured and distributed in China.

09/01/2007 - Fab Footwear Online
Did you know that Zappos.com went from $8.5 million in revenue five years ago to $597 million in 2006?

09/01/2007 - Buying Made Easy At MegaDropshippers.com
While the Internet has changed the landscape of business dramatically, many times value of a good sales offer still reigns supreme.

09/01/2007 - Buyers Network Streamlined Wholesale Buying
Wholesalecentral.com has a unique and revolutionary SERVICE for resellers called Buyers Network.

08/01/2007 - Wal-Mart MoneyCenters
By the end of 2008, Wal-Mart plans to open 1,000 MoneyCenters, which is approximately one quarter of its U.S. stores.

08/01/2007 - Small Business Expands
One third of U.S. small businesses plan to expand during the next twelve months.

08/01/2007 - Simple Navigation
Avoid clever and unique features when designing web site navigation, advises consultant Jennifer Bailey of Red Spade, a firm that specializes in web site usability.

08/01/2007 - FashionPenny.com: A Family Tradition Of Success
If you were to make a map of Robert Vayner's personal journey to becoming a successful businessman, it would be dotted with precious minerals.

08/01/2007 - Crucial Call Centers
CUSTOMER satisfaction with catalog retailers' call centers outrank centers run by six other industries. Yet this same group is missing opportunities to engage and upsell.

08/01/2007 - Choosing The Right Shopping Cart
Without a stable shopping cart that is easy for CUSTOMERs to navigate, etailers will find themselves at a distinct disadvantage

07/01/2007 - Small Retailers vs. Big Boxes
How do independent retailers compete with the, "big boxes?" Let us face it: It is hard to beat the economies of scale that the big boys enjoy in the retail market.

07/01/2007 - Web Profits: Strategies to Skyrocket Sales
Increasing website sales is a process involving three, primary components.

07/01/2007 - Surplus Success At Via Trading
Jacques Stambouli was brainstorming one day in the library, while working on his master's thesis. His professor had assigned him to come up with a business plan that pertained to retail or wholesale.

07/01/2007 - RightNow Delivers CRM Solution
RightNow Technologies debuts RightNow Retail, a new offering that combines next generation CUSTOMER relationship management (CRM) solution.

07/01/2007 - Merchants Set Up Shop at Facebook
Facebook Inc., the online social network with 24 million active users, now allows merchandisers to develop applications that its users can add to their personal pages. Various name brands have already jumped into the fray.

07/01/2007 - Free Seminars at August Merchandise
ASD/AMD is offering Complimentary Seminars with registration for the August 12-16, 2007 ASD/AMD Trade Shows in Las Vegas.

07/01/2007 - Clothing Trumps Computers Online
As total web sales are projected to hit $259 billion this year, some shifts are taking place among the top selling online product categories.